Europe Hotel & Spa in Zermatt, MatterHorn

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Europe Hotel & Spa Zermatt Exterior photo

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Key details

About the Hotel

Riedstrasse 18, Zermatt, 3920

Steps from the Matterhorn Museum

Perfect

9.4

9.8

/10

4.8

4.9

Loved by Europe Hotel & Spa guests

Matterhorn view balconies

Private ski lockers

Evening turndown chocolates

Jacuzzi and spa

Gourmet meals

"In the balcony of my room I can look at Matterhorn very clearly."

Mei-chun from Taiwan

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"Beautiful bedroom with view to Matterhorn."

Fabricio from United Kingdom

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"Great views of the Matterhorn!"

Carlos from United States

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"The suite is highly decorated, the glass roof make room bright and open."

Jessewang12 from Taiwan

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"Wonderful spa with a large hot tub and different types of sauna."

Henriquecruzski from Andorra

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Travelers Choice 'Best of the Best' hotel with Matterhorn views in Zermatt

Rooms

The hotel offers individually furnished rooms with minibars, flat-screen TVs, and bathrooms with shower, bathrobes, and free toiletries. Many rooms include a balcony with direct views of the Matterhorn; some rooms have an open plan bathroom. Guests receive complimentary afternoon tea and fruit in their rooms daily.

Wellness & Spa

The spa area includes 2 saunas, a steam bath, a hot tub, a massage room, and a relaxation room. Guests can also book treatments such as hot stone massages, facials, and body treatments. Hotel guests have free access to additional wellness facilities at the nearby Hotel Julen.

Dining

Every morning a buffet breakfast is offered, and dinner is accompanied by fine wines from an extensive wine card. The Orvis restaurant serves themed dinner nights, including a Tuesday Valais dinner with local charm. Guests can also join engaging culinary classes on Swiss culture.

Location & Activities

The hotel is within 700 meters of Zermatt Train Station, the Zermatt-Furi Ski Lift, and the Matterhorn Glacier Paradise Station. A complimentary shuttle service meets guests at the train station and transports them to the hotel. Ski storage, ski pass vendor, and ski school are available; nearby hiking trails and the Gorner Ridge scenic lookout are within walking distance.

Family & Pets

Children can use the games room, board games, and babysitting services; family rooms are available. The hotel accepts pets and provides pet baskets and pet bowls. Accessibility features such as facilities for disabled guests and a lift ensure comfort for all family members.

Highlights

Rooms: Individually furnished suites with Matterhorn balcony views

Wellness: 2 saunas, steam bath, hot tub, plus free access to Hotel Julen spa

Dining: Orvis restaurant with Tuesday Valais dinner and wine card

Location: 700 m from ski lifts and Matterhorn Glacier Paradise Station

Service: Complimentary shuttle from Zermatt station

Family: Games room, babysitting, pet-friendly with pet bowls

Must-do experiences

Take the Gornergrat Railway for stunning Matterhorn views.
Savor local cheese fondue at Restaurant Whymper-Stube.
Explore the Matterhorn Museum for Zermatt's rich history.
Hike to the Five Lakes Walk for breathtaking mountain scenery.
Visit the quaint Zermatt market for unique artisan souvenirs.

Location: Perfect

9.4/10Review score

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Highlights from guests

Room FeaturesView Perfection

Woke up to the majestic Matterhorn from our balcony armchair. A room with glass roof offered mountain views all around.

Aurora from Italy

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Spa & LeisurePure Bliss

The spa's jacuzzi pool was perfectly maintained, offering a relaxing escape after a day of exploring.

Leo from France

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DiningTaste of Tradition

Enjoyed the Tuesday Valais dinner, a charming and delicious experience showcasing local flavors.

Clara from Spain

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Guest ParkingHassle Free

Arranged parking in Tasch, with a smooth shuttle transfer to the hotel, making arrival easy.

Marcus from Sweden

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Select your room type

Europe Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Classic Design
2 persons
30 sq. feet
1 King-size bed
Bathtub
Heating
room details
Design Family Room
2 persons
38 sq. feet
2 Single beds
Balcony
Bathtub
room details
Design Double Room Matterhorn View
2 persons
33 sq. feet
1 King-size bed
Balcony
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Europe Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.5/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Golf course

Guest Parking

No parking available.

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Europe Hotel & Spa Location

Riedstrasse 18, Zermatt, 3920

Explore Zermatt

Local Highlights

Matterhorn Museum

4 minutes' walk

The museum showcases Zermatt's history and the iconic Matterhorn. Engaging exhibits reveal the town's mountaineering heritage.

St Peter's English Church

13 minutes' walk

A beautiful church offering picturesque architecture and a serene atmosphere, perfect for a tranquil visit or quiet reflection.

Gorner Gorge

5 minutes' drive

A stunning natural landmark featuring impressive rock formations and a thrilling suspension bridge for adventurous explorers.

Mountaineer's Cemetery

4 minutes' walk

This historic cemetery honors climbers who've succumbed to the mountain's challenges, offering poignant reflections and stunning views.

Skiing at Schwarzsee Paradise

10 minutes' drive

Thrilling skiing opportunities await, perfect for experienced skiers. Rentals and lessons available at the resort.

Wellness at Hotel Spa

0 minutes' walk

Relaxation with spa treatments, saunas, and wellness programs is just steps away, catering to your rejuvenation needs.

Hiking to Riffelsee

30 minutes' walk

Scenic hiking trails lead to breathtaking lakes. Rentals available nearby for a day of exploration amid stunning landscapes.

Zermatt Village Walking Tour

5 minutes' walk

Cultural insights and local history through guided walking tours are available, offering a taste of Zermatt's rich heritage.

Pizzeria Roma

1 minute' walk

Casual dining with authentic Italian pizzas and a cozy atmosphere. Ideal for families; gluten-free options available.

Stockhorn Grill

1 minute' walk

Relaxed grill atmosphere featuring Swiss specialties like fondue. Reservations recommended for prime dinner slots.

Restaurant Julen

2 minutes' walk

Traditional Swiss cuisine in a charming setting; signature dishes include game meat. Vegetarian options provided.

Avena

2 minutes' walk

A modern restaurant offering a fusion of local and Mediterranean dishes. Perfect for casual dining; reservations advised.

Zermatt Music Pavilion

10 minutes' walk

Charming venue hosting live music and cultural events year-round, with a friendly vibe and occasional family-friendly shows.

Harry's Ski Bar

6 minutes' walk

Lively bar with a relaxed atmosphere. Enjoy local drinks and watch sports; perfect for evening socializing.

Schwarzsee Sunset Events

10 minutes' drive

Seasonal outdoor events with music and food, set against stunning mountain views. Enjoy with friends or family alike.

Zermatt Cinema

10 minutes' walk

A quaint local cinema showcasing a mix of Swiss and international films. Family-friendly with special screenings on weekends.

Getting around

City Centre
Zermatt 5 min · 1400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 10 min · 2700 ft
Train 2 min · 400 ft
Bus
Bus stop 19 min · 7.5 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-12:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs CHF 18.0 per person.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese

Year renovated:

2010

Number of floors:

Number of rooms:

Former name

europe hotel and spa

Reviews and Ratings

Feedback about Europe Hotel & Spa from previous guests about their experience.

Review score

Based on 175 verified reviews

9.3 /10

Perfect

96 %

Recommend

Breakfast

9.5/10

Cleanliness

9.8/10

Comfort

9.7/10

Facilities

9.5/10

Free Wi-Fi

9.7/10

Location

9.4/10

Paid Wi-Fi

4.9/10

Staff

9.6/10

Value for money

8.8/10

Pros

Really good service

Gourmet meals

Wellness facilities

Cons

Occasional noise

Limited parking

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Questions of the users

About Europe Hotel & Spa

Is it possible to have an additional bed set up in the room for my parents and me?

12 April 2024

In some rooms, arrangements can be made to prepare a sofa bed for a third person.

What are the hours of operation for the spa and pool, and is there a fee for non-hotel guests?

5 May 2024

The spa is open from 3:30 PM to 8 PM, with earlier openings on bad weather days. The cost for non-hotel guests is CHF 45.00, available upon request.

Can I expect a view of the Matterhorn from any of the rooms?

23 June 2024

Only the Design Double Matterhorn and the Panorama Suite offer a view of the Matterhorn.

Do the rooms include a tea kettle for making tea?

15 July 2024

A complimentary tea buffet is available in the afternoon, offering tea and hot water free of charge.

How can I book the Panorama Suite if it's not listed on the booking platform?

30 August 2024

For inquiries regarding the Panorama Suite's size, pricing, and booking, it is advised to contact the hotel directly.

What's the best way to access the ski lifts from the hotel? Will it be a long walk in ski gear?

14 September 2024

The closest valley station is Sunnegga, about a 10-minute walk, while other stations are roughly 15 minutes away. A free ski bus is also available, with a bus stop just 2 minutes from the hotel.

What does the half board meal plan include during the stay?

22 October 2024

Half board includes breakfast and dinner at the hotel, but lunch is not included.

Is there any shuttle service available from the train station to the hotel?

1 November 2024

Yes, a shuttle service operates from the Zermatt train station to the hotel between 7 AM and 7 PM.

Does the hotel offer laundry services for guests?

6 December 2024

Laundry service is available at the hotel, charged per item of clothing.

Can non-hotel guests use the spa facilities?

10 January 2025

Yes, external guests can visit the spa subject to availability, but hotel guests are given priority.